How can Javier practice cultural humility in response to a colleague's frustration?

Practicing cultural humility involves acknowledging and valuing the diverse experiences and perspectives of others, particularly in times of conflict or frustration. By considering his colleague's experiences, Javier demonstrates an understanding that each individual's background informs their feelings and reactions. This approach encourages open communication and empathy, allowing for a deeper understanding of the colleague's frustrations.

In contrast, providing his own perspective might shift the focus to his views rather than validating his colleague's feelings, while avoiding the subject altogether would prevent meaningful dialogue from taking place. Making light of the situation can come across as dismissive and may further exacerbate the colleague's frustration rather than fostering a supportive environment. Through considering his colleague's experiences, Javier can build trust and facilitate a more constructive discussion that acknowledges and respects individual differences.