To close the authenticity gap and retain employees, leaders should take which action?

To close the authenticity gap and retain employees, enhancing communication on company values is a pivotal action. Leaders who clearly and consistently communicate their organization’s core values foster a sense of trust and alignment among employees. When employees understand how their work contributes to the larger mission of the organization, they are more likely to feel engaged and committed to the company’s goals. This alignment helps in establishing an authentic workplace culture, which is essential for retention.

Furthermore, effective communication about values also encourages an inclusive environment by ensuring that diverse perspectives are acknowledged and valued. Employees are more likely to stay with a company that appears genuine and transparent in its commitments, especially to diversity and inclusion. This approach addresses intrinsic motivations and fosters an emotional connection between the leadership and staff.

Other options, while important in their own right, do not directly address the need for authentic communication about values. Increasing benefits for all employees could improve overall job satisfaction but may not address deeper cultural authenticity issues. Similarly, increasing diversity in decision-making roles is crucial for representation and can lead to better outcomes but does not, on its own, close the authenticity gap. Finally, focusing solely on individual performance metrics may reinforce a competitive atmosphere that can undermine collaboration and a sense of belonging, further widening the authenticity gap.